EXPORT CUSTOMER SERVICE MANAGER / Shipping Line (***)

Sea Team Logistic People Thailand in Customer Services
  • Post Date: January 10, 2019
  • Applications 0
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Job Detail

  • Offered Salary 0
  • Career Level Manager
  • Experience 5 Years6 Years7 Years8 Years +
  • Gender MaleFemale

Job Description

RESPONSIBILITIES :

  • Leading the Export customer services team to deliver proactive service to customers.
  • Delivering the assigned cluster target
  • Managing and driving the standardized global process and introduce the processes into the team.
  • Implement process improvements and improve productivity to increase scores.
  • Taking ownership of and ensuring top performance on customer care.
  • Actively building strong relationships with customers and gaining understanding of their businesses, service needs.
  • Actively seeking and continuously improving opportunities with relation to internal and external stakeholders.
  • Participating in improving projects while fully focusing on achieving the team objective
  • Vessel schedule or routing/Booking Reservation/Space allocation management skill

 EDUCATION AND EXPERIENCE :

  •  Bachelor’s degree
  • Male or Female : age 35 or above
  • 5+ years’ experience in a Customer Service duties and Shipping Line
  • Good service mind and excellent in problem-solving skills
  • Excellent in written and verbal communication skills
  • Able to operate Microsoft Word and Excel programs efficiently.

TYPE OF COMPANY : Shipping Line

LOCATION : Vadhana, Bangkok

SALARY : Up to 70,000 THB

Interested candidates are invited to e-mail a full resume (Word format only) , stating present and expected salary and enclosing a recent photograph :

Contact with: Khun.Chalanthorn Silruangwilai (Big)                  T. +66(0) 2 017 5172-3

                                                                                                          M.+66(0) 90 978 5472

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