CUSTOMER SERVICE OFFICER / Shipping Line

Sea Team Logistic People Thailand in Customer Services
  • Bangkok View on Map
  • Post Date: ตุลาคม 1, 2018
  • Applications 0
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Job Detail

  • Offered Salary 0
  • Career Level Non- Executive
  • Experience Less Than 1 Year2 Years
  • Gender MaleFemale

Job Description

Responsibilities:

  • Received and inputs booking as required.
  • Build and develop close relationships with customers.
  • Ensure customer pick-up details are recorded in the system for carrier bookings.
  • Produce release/acceptance instructions for the appropriate depot, terminal or hub and monitors haulage container pick up and terminal delivery.
  • Monitoring actual bookings versus allocations on daily basis.
  • Liaise with Logistics Team last minute new bookings, cancellations, amendments and cut-offs.
  • Liaise with Vessel Coordination team on space issues. Obtaining additional space above allocation. Closer to vessel arrival, notifying of cancellations/amendments.
  • Maximize vessel allocation and ensures space is utilized effectively.
  • Communicate with customer on forecast space needs and ensure this covered with allocation confirmation by vessel coordinator.
  • Actions all Customer Service amendments, queries and complaints received.

Qualification:

  • Male / Female with a mature mind set and personality.
  • Age: 25 – 35
  • Good command of English
  • Excellent communication and presentation skills.
  • Exceptional time management, prospecting and negotiation skills.

Salary Range: 20,000 – 30,000 THB

Location: Bangkok

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